Unions Accuse McDonald’s of Systematic Harassment Against Teenage Staff
LONDON: A coalition of trade unions has leveled serious allegations against McDonald’s, claiming the fast-food giant has violated international labor standards by failing to address widespread sexual harassment within its UK restaurants and franchises.
The complaint, lodged by five unions including the Bakers Union and the TUC, alongside the Corporate Justice Coalition, highlights a “persistent and deeply rooted” culture of gender-based discrimination. The move follows a BBC investigation that uncovered a toxic environment where workers—some as young as 17—were reportedly subjected to groping and abuse.
Government Intervention
In response to the complaint, the UK National Contact Point (NCP)—an independent unit within the Department for Business and Trade—has offered to mediate between the unions and McDonald’s.
Key details of the intervention include:
- Voluntary Mediation: The NCP has determined the complaint merits further consideration and is offering a platform for dialogue.
- Scope of Allegations: The unions cite breaches of OECD guidelines, describing “repeated episodes” of harassment targeting mostly teenage staff and accusing management of failing to intervene.
- Legal Pressure: More than 700 current and former junior employees are currently pursuing legal action against the firm.
Response from Stakeholders
Ian Hodson, president of the Bakers Union, emphasized the vulnerability of the workforce, stating, “Everyone deserves the right to be safe when they go to work.” Meanwhile, the Equality and Human Rights Commission (EHRC) noted it has received reports of over 300 incidents of harassment despite McDonald’s previous promises to clean up its workplace culture.
A spokesperson for McDonald’s stated that the company is “engaging constructively” with the process and is currently reviewing the information to determine its next steps.
Ongoing Legal and Regulatory Action
While McDonald’s has introduced new training measures for managers and set up a dedicated unit for complaints, critics argue the changes have not yet reached the restaurant floor. Law firm Leigh Day, representing hundreds of workers, continues to argue that the company failed in its duty of care to protect young employees from a predatory environment.
The outcome of the mediation will determine if a further formal examination by the UK government is required to address these systemic workplace abuses.
